1. Who We Are
this store ("we", "us", "our") is the data controller responsible for your personal data.
- Business name: this store
- Address: the store address
- Email: the store email address
2. What Information We Collect
We may collect and process the following categories of personal data:
- Identity information: name, email address and phone number.
- Order information: order history, wallet deposits and the payment method behind them (processed securely via third-party payment gateways).
- Technical data: IP address, browser type, device type and operating system.
- Usage data: pages visited, time spent on the site and interaction data.
- Marketing preferences: whether you have opted in to our emails or promotions.
3. How We Use Your Data
We use your personal information to:
- Process and deliver your orders.
- Provide customer support and respond to enquiries.
- Send order updates and, where you have consented, marketing communications.
- Improve our website, products and services.
- Comply with our legal and regulatory obligations.
4. Legal Basis for Processing
We rely on the following lawful bases where applicable: performance of a contract (to fulfil your orders), legitimate interests (to run and improve our business), consent (for marketing), and legal obligation (for accounting and tax records).
5. Sharing Your Data
We never sell your personal data. We share it only with trusted service providers who help us operate — for example payment processors and email providers — and only to the extent necessary to provide their service.
6. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.
7. Your Rights
You may have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at the store email address.
8. Cookies
Our website uses cookies to keep the site working, remember your basket and understand how visitors use the site. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email the store email address.