AccStora Acceptable Use Policy

1. Introduction

Welcome to AccStora, a digital marketplace where buyers and sellers can discover, list, and purchase digital products.

This Acceptable Use Policy ("Policy") establishes the rules for using AccStora, including our website, marketplace, accounts, wallet services, product listings, and related features.

By accessing or using AccStora, you agree to comply with this Policy, our Terms of Service, and all applicable laws and regulations.

2. Permitted Use

Users may use AccStora for legitimate purposes, including:

• Browsing available digital products and services.
• Purchasing products for lawful purposes.
• Listing and selling digital products that the seller is legally authorised to offer.
• Managing orders, listings, and store information.
• Communicating with buyers, sellers, and AccStora support.
• Using marketplace features in accordance with their intended purpose.

All users must provide accurate information and act honestly when using the platform.

3. Prohibited Products and Activities

The following activities are prohibited on AccStora:

3.1 Illegal Products and Services

Users must not list, sell, purchase, or promote products or services that are illegal or prohibited by applicable law.

3.2 Stolen or Unauthorised Digital Assets

Users must not list or sell stolen accounts, compromised credentials, hacked accounts, unauthorised access, or digital assets they do not have the legal right to transfer or sell.

3.3 Fraud and Misrepresentation

Users must not engage in scams, payment fraud, deceptive listings, false product descriptions, fake delivery claims, fraudulent refund requests, or other dishonest activities.

3.4 Malware and Harmful Software

Users must not distribute malware, viruses, spyware, credential-stealing tools, or software designed to compromise systems, devices, accounts, or personal information.

3.5 Intellectual Property Violations

Users must not sell counterfeit products, pirated software, unauthorised copies, or other materials that infringe intellectual property rights.

3.6 Restricted and Dangerous Goods

Users must not list prohibited weapons, illegal drugs, controlled substances, or other restricted goods or services that cannot lawfully be offered through the marketplace.

3.7 Platform Manipulation

Users must not exploit bugs, bypass security controls, manipulate orders or reviews, abuse promotional offers, or interfere with the normal operation of AccStora.

3.8 Spam and Harassment

Users must not send unsolicited spam, threats, abusive messages, harassment, or misleading promotional content through AccStora or its communication features.

3.9 Privacy and Security Violations

Users must not access another person's account without authorisation, disclose private information without permission, or attempt to obtain passwords, authentication codes, or other confidential information unlawfully.

4. Account Security and User Responsibilities

Users are responsible for maintaining the security of their AccStora accounts and protecting their login credentials.

Users must not impersonate another person, create accounts for fraudulent purposes, or use another person's payment information without proper authorisation.

Any suspected unauthorised access or security issue should be reported to AccStora support promptly.

5. Seller Responsibilities

All sellers must:

• Have the legal right and necessary authorisation to sell their listed products.
• Provide accurate product descriptions, specifications, prices, and delivery information.
• Deliver the products purchased by buyers as described in the listing.
• Respect applicable third-party terms, intellectual property rights, and privacy requirements.
• Respond to legitimate buyer concerns and cooperate with dispute investigations.
• Avoid misleading claims about product quality, functionality, ownership, or availability.

AccStora may review listings, request supporting information, and remove products that violate this Policy.

6. Buyer Responsibilities

All buyers must:

• Review product descriptions and requirements before purchasing.
• Provide accurate order and payment information.
• Use purchased products lawfully and in accordance with applicable third-party terms.
• Submit genuine refund, replacement, and dispute requests supported by accurate information.
• Avoid chargeback abuse, payment fraud, and attempts to obtain products without valid payment.

Buyers must not exploit the refund or replacement process to obtain an unfair advantage.

7. Payments and Wallet Abuse

Users must not use AccStora's wallet, payment features, or promotional systems for money laundering, fraud, unauthorised transactions, or other unlawful activities.

Users must not exploit technical errors to create artificial wallet balances, duplicate credits, or obtain unauthorised financial benefits.

AccStora may investigate suspicious transactions and take appropriate action in accordance with applicable law and its payment policies.

8. Third-Party Platforms and Digital Accounts

Some products available on digital marketplaces may relate to third-party platforms, software, subscriptions, or online services.

Users must ensure that any product they list, purchase, or transfer complies with applicable laws, intellectual property rights, and relevant third-party terms.

AccStora does not authorise users to bypass security measures, transfer accounts without permission, or engage in activities prohibited by third-party platforms.

9. Monitoring and Enforcement

AccStora may investigate suspected violations of this Policy using relevant listings, order records, transaction information, user reports, and other lawfully available evidence.

Depending on the severity and circumstances of a violation, AccStora may:

• Remove or restrict a product listing.
• Request additional verification or supporting documents.
• Suspend or restrict marketplace features.
• Temporarily suspend or terminate an account.
• Withhold or restrict transactions where legally permitted and reasonably necessary to investigate suspected fraud or comply with legal obligations.
• Report suspected illegal activity to the appropriate authorities where required or permitted by law.

Any enforcement action will be subject to applicable law and any relevant notice, review, or appeal procedures.

10. Reporting Violations

If you encounter a suspicious listing, fraudulent seller, prohibited product, security issue, or other potential violation, please contact AccStora through the official support channels listed on our website.

Include the relevant product link, order ID, screenshots, or other available evidence to help our team investigate.

11. Changes to This Policy

AccStora may update this Policy to reflect changes to marketplace features, security requirements, legal obligations, or business practices.

The latest version will be published on our website with its updated date. Where required by law, users will receive appropriate notice of material changes.

12. Contact Information

For questions about this Acceptable Use Policy or to report a violation, contact AccStora through the official support channels available on our website.

AccStora — Your Digital Marketplace.